Customer Service is our specialty. We started out working exclusively with senior citizen organizations. Of course, everyone knows seniors have the time to shop around, so our prices have to be the best. Also, seniors are used to "Old Fashioned" customer service where people are willing to take their time to answer questions and explain things. Experienced and professional friendly people handle the details and documents of your cruise. Once you are booked you have one person at Grand American Tours, Inc. who you can call or email if you have any questions.